# About Extenery.com

## General Information

Extenery.com is a solution provides you to connect messaging apps, such as WeChat, to Freshchat (by Freshworks Inc). It makes possible for your agents to receive messages from WeChat directly in Freshchat interface, while the customers can receive omnichannel messages in their WeChat and reply to them.

Extenery.com is an official partner of Freshworks Inc.

## Technical Requirements

|              |                                                        |
| ------------ | ------------------------------------------------------ |
| **Network:** | High-speed internet                                    |
| **Browser:** | Google Chrome, Mozilla Firefox, Opera, Safari          |
| **Address:** | <https://app.extenery.com/> or <https://extenery.com/> |

{% hint style="info" %}
We don't advise using Internet Explorer - it doesn't let you work in real-time mode.
{% endhint %}


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