> For the complete documentation index, see [llms.txt](https://help.extenery.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.extenery.com/wechat-freshchat-setup.md).

# WeChat-Freshchat setup

## General Information

The integration allows you to connect your Official WeChat account to your Freshchat.              It will take about 5-7 minutes to integrate.

### Step 1. Open Integrations and press Add New Integration

![](https://3980958540-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MPdFrAQ0zutYg2xCuiD%2F-MQvF4fids07h2fkk0Bu%2F-MQvKQn7tFjz8miV3sec%2Fstep1.png?alt=media\&token=d318c80f-3204-41c7-b1f2-e9bf86df9302)

### Step 2. Choose WeChat-Freshchat integration

![](https://3980958540-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MPdFrAQ0zutYg2xCuiD%2F-MQvF4fids07h2fkk0Bu%2F-MQvKfUyX-DOoObNflZo%2Fstep2.png?alt=media\&token=fadd3fda-21de-4eb0-a85d-3f69c1bdcce2)

### Step 3. Press Connect Official Account

![Then you will be redirected to WeChat website to scan QR-code](https://3980958540-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MPdFrAQ0zutYg2xCuiD%2F-MQvF4fids07h2fkk0Bu%2F-MQvKtbhbo6VkUMhsj_o%2Fstep3.png?alt=media\&token=a43476c1-a6bb-4f9e-8e05-3fe2f37f022e)

### Step 4. Scan QR on WeChat website using your WeChat app on mobile phone (your personal WeChat must be assigned with WeChat Official account)

![Then you will be redirected back to Extenery.com](https://3980958540-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MPdFrAQ0zutYg2xCuiD%2F-MQvF4fids07h2fkk0Bu%2F-MQvLO5_IZycXuNdKMqV%2Fstep4.png?alt=media\&token=728cd93e-93b6-4e60-bcb4-d8fbf2d9559b)

### Step 5. Add your custom Freshchat title and your Freshchat token

![Then please follow Extenery.com instructions](https://3980958540-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MPdFrAQ0zutYg2xCuiD%2F-MQvF4fids07h2fkk0Bu%2F-MQvM6WwpibsK0kH0lMx%2Fstep5.png?alt=media\&token=6aede4af-13d3-4d1d-bb4a-c45e09fc99ef)

### Step 6. Integration successfully added!

![](https://3980958540-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MPdFrAQ0zutYg2xCuiD%2F-MQvF4fids07h2fkk0Bu%2F-MQvMWIgg5y1L-OWH6GK%2FStep6.png?alt=media\&token=ffe33088-a025-4160-8a35-20aadbb43ff7)