> For the complete documentation index, see [llms.txt](https://help.extenery.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.extenery.com/wechat-freshchat-setup.md).

# WeChat-Freshchat setup

## General Information

The integration allows you to connect your Official WeChat account to your Freshchat.              It will take about 5-7 minutes to integrate.

### Step 1. Open Integrations and press Add New Integration

![](/files/-MQvKQn7tFjz8miV3sec)

### Step 2. Choose WeChat-Freshchat integration

![](/files/-MQvKfUyX-DOoObNflZo)

### Step 3. Press Connect Official Account

![Then you will be redirected to WeChat website to scan QR-code](/files/-MQvKtbhbo6VkUMhsj_o)

### Step 4. Scan QR on WeChat website using your WeChat app on mobile phone (your personal WeChat must be assigned with WeChat Official account)

![Then you will be redirected back to Extenery.com](/files/-MQvLO5_IZycXuNdKMqV)

### Step 5. Add your custom Freshchat title and your Freshchat token

![Then please follow Extenery.com instructions](/files/-MQvM6WwpibsK0kH0lMx)

### Step 6. Integration successfully added!

![](/files/-MQvMWIgg5y1L-OWH6GK)


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